I’m convinced that one of the biggest reasons we’ve seen democracy increasingly under attack, in the United States and globally, is changes in how we communicate and consume information. The same technologies that make it possible to connect with nearly anyone in the world in real-time are increasingly being used to create alternate realities that fan the flames of ethnic violence, promote authoritarianism, and spread conspiracy theories. The result has been a gradual erosion of trust in the public officials, media organizations, and political institutions that are necessary for democracy to function.
Disinformation is nothing new. Inflammatory rhetoric that contributes to divisions in our society did not start with tech or media companies. And some of what we’re seeing now is an inevitable consequence of new technology. But it’s also the result of very specific choices made by the companies that have come to dominate the internet generally and social media platforms in particular–decisions that, intentionally or not, have made democracies more vulnerable. |